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Faq
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unmarked packaging to protect your privacy. There is no mention of the product or our brand on the packaging.
Can I customize my product?
Yes, many of our products offer customization options. Please check the product page for specific customization features and availability.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for your security and privacy.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on the carrier’s website.
Can I return or exchange my product?
For hygiene reasons, we can only accept returns for unopened or defective products. If you experience an issue, please contact our customer service team to discuss options.
How do I care for my product?
For best results, use only recommended cleaning products and follow the instructions for storage. Your doll will come with care instructions.